Aquariums Accessories Shop in Dubai – Famous Pets & Aquariums
Aquariums Accessories Shop in Dubai – Famous Pets & Aquariums
Q: Do you distribute products across the UAE?
Yes, we distribute our products across all major cities and regions in the UAE.
Q: Do you offer bulk or wholesale distribution?
Yes, we provide bulk and wholesale distribution for businesses and pet stores. For inquiries, please contact us at support@famouspets.ae or call 055 101 3468.
Q: Can I become a reseller of your products?
Yes, if you’re interested in becoming a reseller, please reach out to us with your business details, and our team will get back to you.
Q: Do you provide special pricing for bulk orders?
Yes, we offer special discounts on bulk purchases. Contact us for more details.
Q: Do you offer discounts or promotions?
Yes! We frequently run special promotions, discounts, and seasonal sales. Keep an eye on our website and social media pages for updates.
Q: How can I get a discount on my order?
You can check our website for available promotions or sign up for our newsletter to receive exclusive discount codes.
Q: Do you offer a first-time customer discount?
Yes, we occasionally offer special discounts for first-time customers. Please check our promotions page for current offers.
Q: Can I use multiple discount codes on one order?
No, only one discount code can be applied per order.
Q: Do you have a loyalty program?
We are working on a loyalty program to reward our customers. Stay tuned for updates!
Q: How can I place an order?
You can place an order directly on our website by selecting your desired products and proceeding to checkout.
Q: Can I modify or cancel my order after placing it?
If your order has not been processed for shipping, you may be able to modify or cancel it. Please contact us as soon as possible at support@famouspets.ae or call 055 101 3468.
Q: What payment methods do you accept?
We accept credit/debit cards, online payments, and cash on delivery (COD) within the UAE.
Q: Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email or SMS.
Q: What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with pictures, and we will assist you with a replacement or refund.
Q: What are your store hours?
Our store operates Sunday to Saturday, 10 AM – 10 PM.
Q: Do you have a physical store?
Yes, you can visit us at KM Trading, Oud Mehta, Dubai, UAE.
Q: How do I contact customer support?
You can reach us via:
📩 Email: support@famouspets.ae
📞 Phone: 055 101 3468
Q: Do you offer pet care advice?
Yes! Our team is happy to provide guidance on pet care, nutrition, and product recommendations.
Q: Do you sell live pets or fish?
Yes, we sell aquatic livestock, but they are only available for in-store pickup.
Q: Can I return an item if I change my mind?
Yes, returns are accepted within 7 days of purchase with the original receipt. Some exclusion applies (e.g., live pets, frozen items, and sale products).
Please fill out the form correctly.
